Frequently Asked Questions
Registering Domain Names

1. Can anyone register a domain?
2. How much does it cost?
3. I thought I could only register domains through Network Solutions (NSI)?
4. How long does the registration take?
5. What is the difference between a domain registered through your service and one registered through Network Solutions?
6. Do I own the domain I register?
7. What is bulk registration?
8. Can I transfer domains to you from other registrars?
9.I keep getting "Unable to Establish Socket" error.

Managing Domain Names

1. How do I edit my domain information?
2. Can I edit my domain name and registration period?
3. What is Domain Manager?
4. Does it cost anything to make changes to my domain?
5. How long does it take for my information to be updated?
6. Where do I host my site?
7. I want to forward my domain to my existing web page!
8. How can my hosting company update my domain information?
9. I have registered my domain, what do I do next?
10. I registered my domain today, and received a confirmation that it had been processed; when I do a whois, it says that my domain is available
11. I have forgotten my password (and/or username), how can I get it?
12. Can I sell or transfer ownership of my domain?
13. My domains are not under one profile. How can I put them together?
14. All my domains are under one profile. How can I put a domain under a separate profile?

General Information

1. What is a domain name?
2. What is the difference between .com, .net, and .org domain names?
3. What is the maximum length of a domain name?
4. Once I have a domain name secured, how long may I use it?
5. What if my desired name is the same as a trademarked name?
6. Why should people register domain name(s)?
7. What is Whois?
8. What are Name Servers?

Registering Domain Names

Can anyone register a domain?
Yes, it does not matter what country you live in or even if you have a web site.

How much does it cost?
The cost of registering a domain name is only $15.00 per year. You can select a registration period ranging from 1 to 10 years. There are no other fees, no NIC fees, no setup fees, no domain parking fees.

I thought I could only register domains through NSI?
After recent changes the domain name registration system is now open to other companies besides NSI.

How long does the registration take?
It is instant. Your registration will be completed on-line. As soon as you submit and receive the "successful" message it is ready. A confirmation e-mail is also sent right away.

What is the difference between a domain registered through your service and one registered through Network Solutions?
There is absolutely no difference, other than our excellent service and much enhanced tools to assist you.

Do I own the domain I register?
Absolutely. It is yours to sell, keep, do whatever you like.

What is bulk registration?
Bulk registration enables you to register multiple domain names at once, saving you time on the process. When you type all the domain names you want in the bulk look-up, it will tell you which domain names are not available and will let you continue with the available names. If you type the domain names with out the extensions it will find all available .com, .net or .org. If you type with the extensions it will only search names with that particular extension.

Can I transfer domain to you from other registrars?
Yes, you will be able to renew your domain at our rates by transferring them to us.

I keep getting "Unable to Establish Socket" error.
You may encounter this error message if our gateway to main registry or the main registry itself is experiencing problems. In both cases the problem is totally out of our control. If we are warned in advance for the downtime, we announce it in our web page, however sometimes it happens without any warnings. Usually service is restored in a short period of time. We apologize for any inconveniences and thank you for your patience.

Managing Domain Names

How do I edit my domain information?
All you need to do is login to the domain management area. This is a web-based interface that allows for real-time domain updates.

Can I change my domain name and registration period?
No. Once your registration is completed your domain name and registration period is sent to the root servers. After that point the domain name itself and the registration period cannot be changed.

What is Manage Account?
It is an enhanced web tool that enables you to login and access to your registered domain information for maintenance, update, and editing purposes.  Manage Account with one login,  you will be able to update all your domains at once. You can divide your domains into groups as well, by using different profiles for each group. When you are registering a new domain, if you choose the "use existing profile" option this domain will be in the same group as the profile used. Manage Account becomes available for use immediately after you receive the confirmation e-mail of your first domain registered with us.

Does it cost anything to make changes to my domain?
No, it is all in your control, and you have an excellent tool, Manage Account, to maintain, edit, and update your domain information. We will continue to enhance the features of this program.

How long does it take for my information to be updated?
After the first registration, as soon as you receive the confirmation via email your data will be in our database. Then if you need you can login to the Domain Manager to update your data. Once you modify your domain information it is instantly updated on our server. It may take up to 24 hours for root servers of InterNIC to reflect the updates.

Where do I host my site?
You can host your site anywhere or you can choose www.hostingmetro.com as your new hosting company. Once you decide on a hosting provider they will tell you how to point your domain to their server.

I want to forward my domain name to my existing web page!
Using Domain Manager, change your name servers to the name servers of your existing web page's hosting company. Then, ask the hosting company of your existing web page add your domain name to their name servers.

How can my hosting company update my domain information?
You will need to set-up your hosting company as a sub-user in the domain management area. You will be able to assign them a password and specify which information they are allowed to modify.

I have registered my domain, what do I do next?
If you want your domain to point to a web site or receive e-mail at that domain name you will have to find a hosting provider. If just want to reserve the domain name for future use you do not have to do anything.

I received a confirmation that my domain registration had been processed but when I do a whois, it says that my domain is available.
If you use our WHOIS utility you will not encounter this problem because our database is updated immediately. Network Solutions database is usually updated once a day, but sometimes it takes two or three days. In other WHOIS searches, until their database is updated, your domain will show as not being registered. However it is registered, and can not be reserved by another person. To make sure your domain is registered, use our WHOIS utility.

I have forgotten my password (and/or username), how can I get it?
Email mailto:support@dot-com-domain-name-registration.com with your request including your domain name or order ID. Your Username and Password will be sent to the Admin Contact e-mail.

Can I sell or transfer ownership of my domain?
Yes, domain name is yours to either sell or keep. You can login to Domain Manager and change all contact information to the new owner. Then provide the new owner with the username and password, and tell him to change the password. Please be advised, you cannot do that if you are keeping multiple domains under one profile. If you are going to sell a domain, it would be easier for you to register that domain under its own profile. Otherwise, the domain will need to be separated from the profile before transferring. It is also advised that in selling domain names you protect yourself with written documentation to avoid possible legal disputes. Please also read
Uniform Domain-Name Dispute-Resolution Policy

My domains are not under one profile. How can I put them together?
Login to Domain Manager with this domain name and click on "Manage Profile" and then "Change Profile of Domain". In the next screen type the username and password of the profile to which you are trying to move this domain. Check mark the "Move to existing profile" and type one of the domain names of the profile to which you are trying to move this domain. Click "Change Profile".

All my domains are under one profile. How can I put a domain under a separate profile?
Login to Domain Manager with this domain name and click on "Manage Profile" and then "Change Profile of Domain". In the next screen type a new username and password for the new profile you are creating. Click "Change Profile".

General Information

What is a domain name?
The unique name that identifies an Internet site. Domain Names always have 2 or more parts, separated by dots, like "yourname.com", "myname.net", "free.org".

What is the difference between .com, .net, and .org domain names?
The domain suffixes basically differentiate between the various types of organizations on the Internet. Generally, the following rules apply: .com -- businesses and commercial enterprises .net -- network-related organizations and enterprises .org -- charitable or non-profit organizations But it is not an absolute rule. Anybody can register any of these names. The domain suffix type itself has no bearing on accessibility on the Internet from a technical standpoint, but over time the .com domain type has become the most popular and recognizable on the Internet.

What is the maximum length a domain name?
A valid domain name can have min. 2 max. 63 characters (excluding the extension). You can use any combination of 26 letters in English alphabet, numbers from 0 to 9 and "-" (dash) character. No profanity or use of any name protected by trademark.

Once I have a domain name secured, how long may I use it?
If there are no trademark disputes, your secured domain name will be yours for as long as you maintain the yearly registration fees.

What if my desired name is the same as a trademarked name?
Generally, if you've registered the name in good faith, it's not a name belonging to an internationally known company, and you can show that you have a legitimate reason to use that name then you are likely to be able to keep that name. That may not be the case if it can be shown that you purchased the name for the express purpose of re-selling it to a company with a legitimate claim to the name. Please see the Uniform Dispute Resolution Policy for details.

Why should people register domain name(s)?
Just like a company logo, brand name, your domain name too represents your business identity. Domain names are designed for people, IP addresses are designed for computers. If you want people to find your web site easily, you will need a domain name.

What is Whois?
Whois is a tool to retrieve the registration information of a domain name, including the registrant's name, contact information, and record creation date. You can perform a Whois by clicking on this Whois link.

What are Name Servers?
A name server is a computer that holds records of domain names.

 

 
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